Bank of Beirut
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Complaints / Comments
Dear Sir/Madam,

At Bank of Beirut, we greatly value your feedback with regards to our standards of service, and we welcome any concerns, recommendations, suggestions or even complaints you may have.

This will help us further improve our standards and guarantee your maximum satisfaction.
Required fields are marked with an asterisk (*).

Type of Request *
Contact Number *
Email Address
Name of the staff dealt with (with whom the complaint is raised)
Preferred outcome from the Bank to resolve the issue
Specify the time
Please specify the reason of the complaint or comment

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Customer Name *
Account Number *
Mail Address
Related Branch
The issue has been previously communicated
How do you prefer us to contact you *
Product/Service *
Details *

The claim will be directly transferred to a specialized unit at the Head Office of the Bank; the management and staff of the concerned branch will not take cognizance of its content unless required to solve the problem.
You will be contacted within 3 working days; if not please call our 24/7 customer service on 1262.
Claims are handled and settled within 15 days. You can also submit your claim personally, by regular mail to our P.O Box 11-7354 Beirut – Lebanon, by e-mail:, by phone 1262 from Lebanon or + 961 5 955262 from abroad or by submitting a Branch box claim at any branch.
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Bank of Beirut – List of Bank: 75 | Online banking services licensed by virtue of BDL letter number 11/629 dated October 2, 2008.
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